Oh No!!!!! I just received my Eurostar tickets in the mail today. I MADE A MISTAKE!!!! I booked London to Paris when in fact I wanted Paris to London.......HELP! Eurostar%26#39;s offices are closed (it%26#39;s after 7:30 p.m. here in California). Will they let me exchange for the correct ones???? Oh no! $400!!!!!!!
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As long as they have room on the train that you actually wanted, then they will sort it out for you.
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Relax. Have a good stiff drink if that is your thing, or a scented bubble bath, or whatever...
Tomorrow you will sort it all out and I%26#39;m sure with no problem.
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Ok.....thanks guys. My husband (who I was dreading telling) said essentially the same thing. I was so ready to cry! I%26#39;ll have that cocktail and trust that it will iron itself out. GULP!
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daveswife - I can easily imagine your panic ! Please write back, when things have been sorted out. Now pour yourself another of those cocktails and take it to the bubblebath, as irish suggested.
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I booked four return tickets from London to Paris last saturday, and managed to mess up with my travel dates. I called the Eurostar helpdesk, and a very helpful operator fixed my problem in no time. And mine were the cheapest standard non flexible tickets. So you don need to worry.
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I have no advice other than what%26#39;s already been given, but I did have to chuckle that after all this talk about bubble baths a rubber ducky appears in this thread! :-)
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OK, I%26#39;m breathing again, but not after another scary spell! The first guy I spoke to this a.m. was rather nasty and snarled that %26quot;these are non-exchangeable, non-refundable fares%26quot;. I took a deep breath and told him I hadn%26#39;t changed my plans, nor was I looking for a different fare, I had just made a mistake. He repeated the same business and then he grudgingly put me on hold for 5 minutes (seemed like forever of course) and boy was his tone different when he came back on. Yes, I can exchange the tickets but will have to pay another $18 to send them (of course, that%26#39;s only fair it%26#39;s my fault. I wasn%26#39;t looking for a freebie). Then just as he gave me the new ticket schedule, my cell phone dropped the call! Argh! It was just like a commercial. Upon re-dialing, I got the loveliest lady who took great care of me and all is well. WHEW! I%26#39;m hoping I got my requisite trip disaster out of the way before I%26#39;ve even left and all will be smooth sailing now LOL. Thanks everyone for calming me down.
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Hi - I just read your post and, boy!, down to even the dropped call, did it sound like something I would do! I am soooo glad this worked out. And am happy for you that you got a sweet lady to wait on you at the end. I hope you have a wonderful, safe, and memorable visit to Paris!!!! :-)
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Glad everything is turning out great for you!!!
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I feel relieved to know that you%26#39;ve straightened things out. I%26#39;m sure everything else will be fine from now on.
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